Bili | Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer various products to serve all your needs from pantry replenishments, work from home essentials, skin care to pet care! We've partnered with several brands to make sure we're offering you the best products possible. You may visit our website for the roster of brands and products we currently have :) https://shop.bili.com.ph/

As a bonus, you can like our page and checkout your order through our website shop.bili.com.ph to get more discounts! Just chat with our customer representative once you’ve liked our page so we can confirm and give you the discount code 😁

2. Where do you deliver?

We deliver anywhere in the Philippines! For international orders get in touch with our customer representative for assistance. 😁

3. How much is the shipping fee?

The shipping cost will depend on multiple factors such as your address, the pick-up point address, item weight and dimensions. You can use the following guide to have an estimate of your shipping cost. This assumes that your order would fit our standard minimum packaging size:

Destination - Cost

Within Metro Manila - 99
Luzon - 125
Visayas and Mindanao - 150

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4. I'd like to place an order.

Please add to cart and checkout while filling in these details:


Full Name
Order item(s) and quantity
Address
Mobile number
Email address

Please don't hesitate to let us know should you have any questions. We'll be happy to assist :D

5. What is your location?

We ship from various locations depending on which product you would order.

6. What are your payment options?

We offer various payment options for your convenience! You may choose from paying through your paypal account, gcash or via bank deposit.